(E5) NOOSE-RYAN
Control Room Supervisor
Suggestion Title: Allow Trainee's To Share Screen
Division: College
Allow those who you are training to share their screen. This allows the trainer to solve any issues they have when it comes to sorting CAD and linking thier forum - both are nightmares when not completed and usually result in a ticket being submitted.
I feel if we allowed screensharing for everyone, we could estbalish faults/errors much more quickly and prevent half of the tickets being submitted with this method.
Division: College
Allow those who you are training to share their screen. This allows the trainer to solve any issues they have when it comes to sorting CAD and linking thier forum - both are nightmares when not completed and usually result in a ticket being submitted.
I feel if we allowed screensharing for everyone, we could estbalish faults/errors much more quickly and prevent half of the tickets being submitted with this method.