Morning all,
Thanks for your suggestion / inputs.
Specific Command roles have been added to the MET tree to allow managing of permissions to channels. MET tree only had generic tags ie Sergeant or Inspector, which made the managing of permissions painful.
LFB tree does not have multiple "divisions" within, therefore we won't be adding a command tag just for the pings. In terms of tickets, in reality the lowest relevant rank should be pinged. As example LFB Borough Command, should also have Station Command, Station Officer, Sub Officer etc roles, so the relevant users would get notified.
Thanks